This information should help you differentiate between what and where your contacts are and what the Auto-Complete cache is and how it functions, as well as why this data can’t be moved in some situations. If the name only option is selected, the search scope is restricted to objects that have phonetic display names.
When the objects in GAL do not have a phonetic display name, the display name is used for indexing. You may have to look up a contact every so often but it’s usually a quick process to get back to normal. The index is used for searching or arranging a search result of a GAL in the Japanese version of Outlook. So if it is moved over it will usually cause issues preventing your emails from being delivered when you attempt to auto-complete an email address (among other issues).At the very least if your auto-complete cache is cleared or lost, it can be rebuilt just by using Outlook normally. The auto-complete cache can’t be moved in most cases as there is other hidden information also saved in the cache related to your account configuration. Except the autocomplete list corrupted easily. In older versions of Outlook, a lot of users stopped creating contacts and just used the auto-complete cache as their address book. Its just a cache of recently used list of addresses. Must have been some sort of corruption in her contacts - not sure why it caused the weird issues with incorrect names, but hey it's fixed now.In situations where you’ve had a new Outlook profile created (such as migrating from using POP / IMAP email to Microsoft Exchange / Office 365) you will find the auto-complete data doesn’t move with your profile. The Autocomplete list contains the addresses that come up when you begin typing in the To field. I finally managed to get it working again by exporting her contacts to a CSV, deleting all the contacts, then importing the contacts back into outlook. Starting Outlook in safe mode, the pop-ups for recent contacts/autocomplete and the pop-up in contacts didn't even appear at al
List, or wherever the information for those 'pop-ups' comes from. So it seems that there's nothing wrong with the contact or address book, but instead something wrong with either the autocomplete function (clearing the autocomplete cache didn't help), or the recent people However, the contacts for which I haven’t defined a company name are separated in two groups which are both called Company: (none). Now open the folder C:Program Files or C:Program Files (x86) (the Outlook program folder is in one of the two) Enter scanpst.exe in the file explorer search field to find their chosen file, or check your Outlook folder manually. This works great for the contacts for which I’ve defined a company name. The following steps will help you repair a PST file: First, close the Outlook program. List and in that pop-up are still incorrect. Since recently, I’ve switched the view of my Contacts folder to the Phone List view and arranged that view to group the contacts by Company name. Use the Address books Tools, Options dialog to control the order in which lists are searched in Outlook. Name resolution searches only one address list at a time. Now searching through your Outlook files and content should be a little. Contacts that contain jo in the nickname field. Contacts that contain smith in the last name field. Contacts that contain john in the first name field. When selecting the email address from the address book, or the 'check names' button, the correct email address pulls down, but the name in the 'recent people' For Contacts and Personal Address Book, the search fields include name and email address fields, but not the Nickname field on contacts. Items that you sent to John when searching in the sent items folder. This is happening for just about every contact. The correct email address, title, and company. But yes, the same sort of pop-up appears when hovering over the contact in the 'to field'. The pop up I was referring to was in the contacts section of outlook, when you hover over the 'email' field for a contact.
> Does this “pop-up” mean that when you hover over the contact in the “to field” there is a box appears? The email address is correct, but the name is wrong in each circumstance.
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